KNOWLEDGE IS POWER! Don’t become a victim!
A little education goes a long way in the fight against cybercrimes. Please take the time to read these helpful tips to better protect yourself. Keeping your account and your personal information secure is a top priority at Bank of Stockton. We employ numerous technologies, policies and procedures to defend against fraud and cyber threats, but customers also play an important and integral role in safeguarding their personal information to help prevent fraud. Bank of Stockton will never ask our customers for login information.
Banking Hours
Lobby Hours:
Monday-Thursday 9:00 am -5:00 pm and Friday 9:00 am -6:00 pm
Branches with Drive-Up:
Monday-Thursday 8:30 am - 5:00 pm & Friday 8:30 am - 6:00 pm
Reach our Customer Service Center 7am-7pm M-F
Call 209-929-1600 to receive assistance or be directed to a branch.
Remote ways to bank
We have a number of ways to transact banking remote: Mobile Banking App with remote deposit and transfer features; Online Banking with transfer features and Zelle® where you can make person-to-person payments; Access 24, our telephone banking line, where you can check balances and transfer funds 24 hours a day by calling 800-399-2265 or 209-929-1200; and Cash Management Services with remote deposit for businesses.
Personal Loan Needs
If you need a loan to help you through a difficult time, contact one of our friendly branches. We are here to help you with all of your banking needs, especially when you need it most.
Mortgage Assistance Programs
If you are experiencing a hardship, such as job loss, income reduction, or sickness due to COVID-19 and you are no longer able to make your mortgage payment, please complete our MORTGAGE LOAN ASSISTANCE APPLICATION which can be faxed to 209-929-1223, or dropped off at one of our branches, or mailed to us at Bank of Stockton, Mortgage Loan Assistance, C/O Special Assets Department, P.O. Box 1110, Stockton, CA 95201. If you need help completing this application, please contact us at 1-877-929-1702. Once we receive your application, we will contact you within 5 business days to acknowledge receipt and let you know if you need to send us additional documents. For additional information please go to www.dfpi.ca.gov.
In addition, The Homeowner Assistance Fund (HAF) was established under the American Rescue Plan Act of 2021. Under the HAF, California is expected to receive $1.055 billion to help homeowners who have fallen behind on their mortgage payments during the COVID-19 pandemic. Please go to www.calhfa.ca.gov for more information and how to apply.
Auto Loan or Consumer Loan Deferment Assistance
Call 209-929-1226